privacy

Angie Williams Counselling - Privacy Policy

Introduction

This statement confirms how I Angie Williams of Angie Williams Counselling (angiewilliams.co.uk) use and protect any information that you give to me when you use this service. I am committed to safeguarding and protecting your information.  If I ask you for any information then it will only be used according to this privacy notice.  I may change this policy from time to time in line with legislation and I advise that you check this page in the future to be aware of any changes.  This policy is effective from 25/5/18.

By continuing to use my website angiewilliams.co.uk you are accepting and consenting to the practices described in this policy and agreeing to my use of cookies described below.  For the purpose of Data Protection Act 1998 and General Data Protection Regulation 2016 Angie Williams is the data controller of angiewilliams.co.uk

Information collected

Like most websites my website uses Google Analytics (GA)  This data is used to look at the number of people using the site and how they find it and how they journey through the website.  It also records your IP address which can personally identify you.  Google do not give me access to this.  You may also give me information such as your name, address and telephone number by completing the form on my site or by contacting me by telephone or email.

Where necessary to act in your best interests I may need to process information that is sensitive in nature such as health information.  In some circumstances I may need to share this information with a third party such as a GP.  I would advise that you do not share personal sensitive information on my website but if you choose to do so, then you will be allowing me to process it as part of my services to you.  When you use the Site, you consent to the collection, storage, use, disclosure and other uses of your Personal Information as described in this Privacy Policy.

I encourage all Users to carefully read the Privacy Policy and use it to make informed decisions. 

Storage of information

I will not rent, sell, or share your information with third parties except as described in this Privacy Policy.

If you contact me via my contact me form, no data will be stored by the website or passed to any third party.  How you transmit data onto my site is at your risk and I cannot guarantee the safety of this.  Once I have received your data then I have procedures and security to ensure I do my best to safeguard your information and prevent unauthorized access.  I will store information for no longer than 7 years depending on the information provided or for as long as necessary to provide my services, and as necessary to comply with legal obligations, resolve disputes, and enforce policies.  Retention periods will be determined taking into account the type of information that is collected and the purpose for which it is collected, bearing in mind the requirements applicable to the situation and the need to destroy outdated, unused information at the earliest reasonable time. Under applicable regulations, records are kept containing client personal data, account opening documents, communications and anything else as required by applicable laws and regulations. I may rectify, replenish or remove incomplete or inaccurate information, at any time and at my discretion.

Access to Information

You can request access to the personal information that I hold on you and except in limited circumstances when I am not permitted to do so for legal reasons, I will provide this information to you within 30 days.  If you feel that any information that I hold about you is inaccurate then you are able to ask me to update your information.  If you want me to delete your information then please make a request do so in writing.  I will endeavor to do so unless I need to keep it for legal or internal business purposes.  However, please note that these rights are not absolute, and may be subject to legitimate interests and regulatory requirements. 

If you wish to exercise any of the aforementioned rights, or receive more information, please contact me using the details provided below:

Angie Williams Data Controller     info@angiewilliams.co.uk      www.angiewilliams.co.uk     07971425480

Cookies

angiewilliams.co.uk uses cookies 

A "cookie" is a small piece of information that a website assigns to your device while you are viewing a website. Cookies are very helpful and can be used for various different purposes. These purposes include allowing you to navigate between pages efficiently, enable automatic activation of certain features, remembering your preferences and making the interaction between you and my Services quicker and easier. 

The Site uses the following types of cookies:

a. 'session cookies' which are stored only temporarily during a browsing session in order to allow normal use of the system and are deleted from your device when the browser is closed; 

b. 'persistent cookies' which are read only by the Site, saved on your computer for a fixed period and are not deleted when the browser is closed. Such cookies are used where we need to know who you are for repeat visits, for example to allow us to store your preferences for the next sign-in; 

c. 'third party cookies' which are set by other online services who run content on the page you are viewing, for example by third party analytics companies who monitor and analyze our web access.

Cookies do not contain any information that personally identifies you, but Personal Information that we store about you may be linked, by us, to the information stored in and obtained from cookies. You may remove the cookies by following the instructions of your device preferences; however, if you choose to disable cookies, some features of our Site may not operate properly and your online experience may be limited.

I also use a tool called “Google Analytics” to collect information about your use of the Site. Google Analytics collects information such as how often users access the Site, what pages they visit when they do so, etc. I use this information from Google Analytics only to improve my Site and services. Google Analytics collects the IP address assigned to you on the date you visit sites, rather than your name or other identifying information.  I do not combine the information collected through the use of Google Analytics with personally identifiable information. Google’s ability to use and share information collected by Google Analytics about your visits to this Site is restricted by the Google Analytics Terms of Use and the Google Privacy Policy.

Third party collection of information

This policy only addresses the use and disclosure of information I collect from you. To the extent you disclose your information to other parties or sites throughout the internet, different rules may apply to their use or disclosure of the information you disclose to them. Accordingly, I encourage you to read the terms and conditions and privacy policy of each third party that you choose to disclose information to. 

This Privacy Policy does not apply to the practices of companies that I do not own or control, or to individuals whom I do not employ or manage, including any of the third parties which I may disclose information as set forth in this Privacy Policy. 

Safeguarding information

I take great care in implementing and maintaining the security of the Site and your information.  Computers are password protected to ensure the safety and protection of your information.  Details can be provided on request.  Although I take reasonable steps to safeguard information, I cannot be responsible for the acts of those who gain unauthorized access or abuse my Site, and I make no warranty, express, implied or otherwise, that I will prevent such access.

Transfer of data outside the EEA 

Please note that some data recipients may be located outside the EEA. In such cases we will transfer your data only to such countries as approved by the European Commission as providing adequate level of data protection, or enter into legal agreements ensuring an adequate level of data protection.

Minors

I understand the importance of protecting children’s privacy, especially in an online environment.  I do not knowingly collect Personal Information from minors. If a parent or guardian becomes aware that their child has provided me with Personal Information without their consent, they should contact via email at info@angiewilliams.co.uk 

Updates or amendments to this Privacy Policy

I reserve the right to periodically amend or revise the Privacy Policy; material changes will be effective immediately upon the display of the revised Privacy policy. The last revision will be reflected in the "Last modified" section. Your continued use of the Platform, following the notification of such amendments on my website, constitutes your acknowledgment and consent of such amendments to the Privacy Policy and your agreement to be bound by the terms of such amendments.
Last Modified 30/9/20
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